Domains Help

Cancel Protected Registration

If you want to remove Protected Registration from your domain name, how you do so depends on how long ago you purchased it and whether you have two-step verification enabled:

  • If you purchased Protected Registration more than 5 days ago, continue with the steps below if you've already enabled two-step verification in your account.
  • If you purchased Protected Registration within the last 5 days and you want to make sure you get your refund, you must contact customer support to cancel both the domain itself and Protected Registration. You cannot cancel Protected Registration on its own.

Looks like you're not logged in. If you log in above (under Text Icon), we can save you a couple of steps.

  1. Go to the Domain Settings page.
  2. On the Domain Settings page, under Additional Settings, click remove Protected Registration:
    Remove Protected Registration Link
  3. Click Remove Protected Registration.
  4. We'll send you a 6-digit verification code as part of your two-step verification process. When you receive it, enter that code:
    Two Step Verification Prompt
  5. You'll receive the following notice:

Note: Some features may be unavailable while we are removing Protected Registration from your account.

More info

  • For refund eligibility, see our refund policy.
  • Canceling private registration does not cancel your domain name. For information about doing that, see Cancel my domain.

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