Contact support from the Get Help dashboard
When you need support for your Managed WordPress account, get in touch with us via the Get Help dashboard from WordPress Admin.
Required: The Get Help dashboard is available in the following plans when the WooCommerce plugin is enabled:
- Sign in to WordPress.
- In the left menu, select Get Help.
- In the Need some help? panel, enter your email address in the Reply to field.
- From the Why are you contacting support? menu, select an option.
- Hosting
- WooCommerce
- Plugins
- Other
- Fill in the remaining fields.
- (Optional) Check Create a troubleshooting user to create an Admin user for the support team.
- Select Submit request.
More info
- Get answers from our Managed WordPress Help guides.
