Skip to main content
Call us
Phone numbers and hours
Help Center

Explore our online help resources

Help

Gen 3 VPS & Dedicated Servers Help

Site Backup end of support for my Gen 3 VPS server

Gen 3 VPS is reaching end of support and will soon be migrated to Gen 4 VPS. Site Backup is not compatible with Gen 4 VPS and won't be included in this migration. We're here to help you through this transition by answering some questions you may have.

Select a question to see its answer:

What should I do next?

If you have data on Site Backup that you would like to save, we recommend downloading your Website & Database Backups before your migration.

  1. Sign in to your GoDaddy product page.
  2. Select Servers. Then, next to the Gen 3 VPS account you want to use, select Manage.
  3. Select the Backups tab.
  4. Next to Website & Database Backups, select Manage.
  5. Select alt name for the image next to the website or database you want to download.

Back to top

How long do I have?

You'll receive an email to the address on your account profile at least 30 days before your migration. You'll receive another email 5-7 days prior with an exact migration date. Once your migration to Gen 4 VPS has been complete, you'll no longer have access to your Site Backup.

Back to top

What'll happen to my billing for Site Backup?

Billing for Site Backup will automatically stop after you've been migrated to your Gen 4 VPS. You'll also receive a credit for the month you are migrated.

Back to top

What are my backup options for Gen 4 VPS?

Gen 4 VPS offers several backup options.

Back to top

More Info

  • Gen 3 VPS & Dedicated Servers end of support