Website Builder version 6 Help

Why am I having trouble streaming video using Firefox?

If you are experiencing difficulty viewing videos uploaded to your website, you may need to install the Windows Media Player® add-on from Mozilla®.

You can download and install the Windows Media Player add-on by visiting Mozilla's Firefox add-on page. You can also visit https://addons.mozilla.org and search for the Windows Media Player plug-in.


Was This Article Helpful?
Thanks for your feedback. To speak with a customer service representative, please use the support phone number or chat option above.
Glad we helped! Anything more we can do for you?
Sorry about that. Tell us what was confusing or why the solution didn’t solve your problem.